Their typical responses are We're going to refund without having even comprehending what shopper is experiencing and 2nd we reorder product for you but that could be accessible in following produce slot which might be one entire day. And that means you order a thing and await two times for your error by them.
At bigbasket your searching working experience is our priority and we'd love to know how we are able to increase our app along with companies.
Look at discussion · bigbasket @bigbasket_com 9h Replying to @LiveFromALounge We are going to absolutely forward your responses into the respective group and be certain we take required measures to stay away from these incidents in near upcoming.
View dialogue · bigbasket @bigbasket_com 9h Replying to @ARUNBHAKRI3 We are able to recognize your scenario. Kindly take our honest apologies for your inconvenience brought about to you personally. We've arranged a connect with from our staff.
Changes in weights are charged to our wallets after which later in orders are extra on the cart. These days After i requested in 2 orders there was adjustment of two rs Each individual and just one was for your product they mis-sent then refunded.
This is simply not sufficient now whatever they did was eliminated amongst my item through the list without informing me ! I named them several moments to get it provided they usually were declaring its not out there any more lastly they additional it i dont know the way they managed or how they had been fooling me right before that! Ultimately currently get was provide by the due date and delivery male arrived at my address without having even calling me (dnt knw how he obtained my handle which 2 days in the past he was unable to get). Now they shipped Incorrect merchandise and shipping boy was indicating item is exact same as requested i dont understand how these men are functioning this app! So irresponsible and impolite fellas ! Bad knowledge!
Perspective conversation · bigbasket @bigbasket_com 7h Replying to @kunalsen7684 We attempted achieving you on your own registered Call information. Nonetheless, there was no response from you. Kindly let's know your practical time or alternate mobile variety.
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Their standard answers are We're going to refund without the need of even knowing what client is going through and 2nd we reorder item in your case but that can be obtainable in following deliver slot which might be just one complete working day. Which means you purchase anything and look ahead to two days for any oversight by them.
View discussion · bigbasket @bigbasket_com 7h Replying to @baba27189 We've been sorry to have you unhappy. Kindly short us on The difficulty along with the buy details by means of DM, we'll Look at and may help out appropriately.
Perspective conversation · bigbasket @bigbasket_com 9h Replying to @ARUNBHAKRI3 We are able to comprehend your problem. Kindly accept our sincere apologies for your inconvenience triggered for you. We now have organized a connect with from our staff.
Animesh Anand Intentionally seeking to idiot clients. I placed purchase two days back as well as the shipping person contacted me only once to verify my handle. He was simply a Culture away from me and he said he couldn’t discover my address and left for an additional spot without the need of even informing me. Then i contacted customer care and so they advised he can not appear now so rescheduled my purchase to subsequent working day early morning slot and i obtained affirmation information that I might get my grocery in early morning slot. Subsequent working day i waited whole day but no call no phrase from them, infact i made an effort to Call them Nonetheless they no reaction and then later last night somehow simply call matured to client treatment and they claimed they misplaced purchase so would switch and purchase and have it sent future day night slot !
karthik srividhya My wife has an account in Bangalore and we are already working with them for more than 6 months now. It's got enormously simplified our weekend procuring, no uncertainties about that. A person quit looking for a lot of the objects and scheduled shipping, kinds a lot better than other web pages. The massive trouble is the standard of people today working both in customer treatment and supply. They can continue to keep tests your restrictions, irrespective of whether you accept late delivery, early shipping, expired products, spoiled greens, defective card device, lacking goods, cancelled goods, swapped merchandise, the listing goes on, and everytime You will need to preserve reinforcing your specifications and boundaries.
Now we have provided you some free of charge shipping and delivery tokens. The free of charge delivery tokens are valid until couple of times. A no cost supply token is routinely employed each time a shipping charge is due. So, enjoy the bigbasket encounter even more Along with the no cost deliveries!